Frequently Asked Questions
Why shop Veracity Designs?
We have over 40 years of experience in the apparel and custom products industry, which means we know what we are doing and will provide quality products. But more importantly, we want to help you shine like the star God created you to be. (Philippians 2:15)
How long will it take for my order to get here?
Most orders are made-to-order and we begin creating your products as soon as we receive the order. Generally within a week, your order will ship out and then it will take 3-5 days to come to you if there are no delays with the shipping service.
How much is shipping?
Shipping is free! Right now, we are providing complimentary standard shipping on all orders.
What are the care instructions for apparel?
We want you to enjoy your purchase for a long time, so we have a few care instructions to keep in mind. (These are on the labels too!)
- Wash inside out, in cold water
- Do not use bleach or fabric softener
- Hang or line dry
- Do not iron or dry clean
What if I want to customize a product?
Nearly all of our products can be customized just for you! Let us know what you are looking for, and we’ll help make it happen. In addition to customizing our existing designs, we can do fully custom designs for you, too!